Open Education Faculty | Call Center Services

The aim of the program is to train, in line with national qualifications framework, the workforce that is familiar with basic principles, processes and administration procedures in the call center services sector and equipped with the skills required to be employed in the sector.

The need for qualified employees has been increasing in Turkey with the development of the call center services sector. This program offers open education opportunity for individuals that are interested in the sector and aspire to be specialized in this field.

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