Week - 1 |
Meeting, introduction of the course |
Week - 2 |
Communication, styles, and basic concepts |
Week - 3 |
Getting to know ourselves: Understanding our perceptions, emotions, dreams, wishes and expectations. |
Week - 4 |
Understanding self, ego, personality and personalities |
Week - 5 |
Our beliefs, values, thoughts, culture and environmental factors |
Week - 6 |
Understanding nonverbal communication |
Week - 7 |
Communication skills: paying attention to first impressions and giving confidence |
Week - 8 |
Showing interest, smiling, showing love and compassion, respect, courtesy, manners and paying attention to protocol rules |
Week - 9 |
Managing the emotional bank account, addressing with names and titles, showing understanding, giving rights, taking advantage of the power of appreciation and praise |
Week - 10 |
Active listening, effective speaking |
Week - 11 |
To adopt empathic understanding, to speak concretely |
Week - 12 |
Being transparent, being persuasive, speaking in front of the public |
Week - 13 |
Demonstrating empathic confident behavior, harmony of words, feelings and behavior |
Week - 14 |
Our limits and responsibilities |