Akademik Dersler - İçerik

Weeks	Topics
Week - 1	The Rooms Division and Its Place in the Business
Week - 2	Organization of the Rooms Division: Personnel, Duties and Responsibilities
Week - 3	Front Office Operations: Reservation, Reception, Front Cashier and Switchboard Operations
Week - 4	Guest Check-in, Accommodation and Check-out Procedures
Week - 5	Housekeeping Operations: Planning, Organizing, Directing and Controlling
Week - 6	Safety, Hygiene and Tools Used: Personal care, hygiene and sanitation
Week - 7	Mid-term
Week - 8	Mid-term
Week - 9	Hotel Management System - Opera: Profile Operations, Reservation Operations, Waiting List and Group Operation
Week - 10	Opera - Check-in Procedures: Walk-in Reservation, Cancellation of Check-in, Room Change, Room Asssign
Week - 11	Opera - Cashier Operations: Invoice Transactions, Payment Transactions, Cashier Functions
Week - 12	Opera - Housekeeping Management: Queue Rooms, Room Disputes, Out of Order/Service
Week - 13	Opera - Reports and Night Audit
Week - 14	Final Exam