Week - 1 |
Communication concept and process |
Week - 2 |
Problems and solutions in communication |
Week - 3 |
The importance of communication in tourism |
Week - 4 |
Tourist typologies and different tourist types |
Week - 5 |
Verbal, non-verbal and written communication |
Week - 6 |
Communication theories and types |
Week - 7 |
Intercultural communication |
Week - 8 |
Mid-term |
Week - 9 |
Marketing communication in tourism enterprises |
Week - 10 |
Complaint management in tourism enterprises |
Week - 11 |
Inter organizational communication in tourism enterprises |
Week - 12 |
The inter-cultural dimension in inter organizational communication |
Week - 13 |
Electronic communication in tourism enterprises |
Week - 14 |
Final Exam |