|
Week - 1
|
Communication concept and process |
|
Week - 2
|
Problems and solutions in communication |
|
Week - 3
|
The importance of communication in tourism |
|
Week - 4
|
Tourist typologies and different tourist types |
|
Week - 5
|
Verbal, non-verbal and written communication |
|
Week - 6
|
Communication theories and types |
|
Week - 7
|
Intercultural communication |
|
Week - 8
|
Mid-term |
|
Week - 9
|
Marketing communication in tourism enterprises |
|
Week - 10
|
Complaint management in tourism enterprises |
|
Week - 11
|
Inter organizational communication in tourism enterprises |
|
Week - 12
|
The inter-cultural dimension in inter organizational communication |
|
Week - 13
|
Electronic communication in tourism enterprises |
|
Week - 14
|
Final Exam |