| Catalog Content |
Basic Communication Information; Recognizing Our Emotions, Thoughts, Imaginations, Wishes and Expectations; Self, Ego, Functioning of Our Brain and Our Development Process; Our Prejudices, Our Values and Beliefs; Understanding Environment and Culture; Understanding Nonverbal Communication; Understanding Our Behavior; Understanding What is Said; Communication Skills: Giving confidence, first impression, showing interest, smiling, loving oneself and others, showing compassion, respect, courtesy, manners and attention to protocol. Emotional Bank Account: Names and titles, showing understanding, utilizing the power of appreciation and praise; Active Listening; Empathy; C |
Anadolu Info Package 
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