| Language of Instruction |
Almanca |
| Course Type |
Foreign Language Courses |
| Course Instructor(s) |
ÖĞR. GÖR. DR. SERPİL ŞENGÜL |
| Mode of Delivery |
The mode of delivery of this course is face to face. |
| Prerequisites |
German I, German II, German III and German IV courses are prerequisites. |
| Courses Recomended |
N/A |
| Recommended Reading List |
Schritte |
| Assessment methods and criteria |
1 Midterm exams and final exam. |
| Work Placement |
N/A |
| Catalog Content |
Welcoming guests: To communicate with guests in the reception; Making Reservations: Reservation form and booking process; Travel Agents: Taking reservation on phone and responding requests, Transfer to the airport from the hotel and vice-versa; Apprising Hotels and Rooms: Assessment of complaints related with the hotel and rooms and finding solutions; Taking Order of Food & Beverage; Terms Related with Food & Beverage, Table Reservation at a Restaurant; Wake Up Service by Phone; Turkish Cuisine. |
Anadolu Info Package 
Turkish 
English