| Catalog Content |
Technology management: Concept, Process, Technological history, Classification of used technologies, Contribution of technology, New technologies and trends; Quality management: Concepts, Quality management system, Quality measurement, Improving service quality; Information management: Concepts and information types, Information management resources; Human resources management: HR development and functions, Career management, Training and development; Customer relationship management: Concepts, Implementation, Strategies; Current management issues: Budget constraints, Turnover rates, Organizational structures, Communication, Technology and efficiency. |
Anadolu Info Package 
Turkish 
English